FAQs
1. What is Techbox?
Techbox is an online store dedicated to providing high-quality, innovative tech products across various categories, from Electric Vehicles and Smart Home Devices to Wearables and Outdoor Gear.
2. Where are you located?
Our headquarters is based at 320 Warren Way, Arcadia, California, 91007, United States. While we operate online, our team is dedicated to serving customers worldwide.
3. What is your return policy?
We offer a 30-day return policy for most products. Items must be unused, in their original packaging, and accompanied by a proof of purchase. For further details, please review our Return Policy.
4. How long does shipping take?
Shipping times vary based on location and product availability. Generally, orders within the U.S. arrive within 5-10 business days. International orders may take longer. Once your order is placed, you’ll receive tracking details for real-time updates.
5. Do you offer warranties on products?
Yes, many of our products come with manufacturer warranties. Specific warranty information can be found on each product page or feel free to contact us for details on a particular item.
6. What payment methods do you accept?
We accept major credit cards, PayPal, and various other secure payment options to provide a safe and convenient checkout experience.
7. How can I contact customer support?
Our team is ready to assist you! You can reach us by email at kuzscotech@gmail.com or by phone at 909-362-7411. For quick queries, you can also check our chatbot for assistance.
8. Do you offer bulk purchasing options?
Yes, for bulk orders or business inquiries, please contact our customer service team. We’re happy to discuss options and tailor solutions to meet your needs.
9. Are your products eco-friendly?
We are committed to sustainability and offer a selection of eco-friendly products, especially within our Renewable Energy category. Techbox believes in providing options that support a greener, cleaner future.
10. How can I stay updated on new products and promotions?
Subscribe to our newsletter for the latest updates, exclusive promotions, and product launches. Follow us on social media for tips, trends, and all things tech!